dog Policy
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Are at the sole discretion of the studio & not available for regretful clothing, hair or make-up choices *.
Reshoots
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Reschedules
In-studio Sessions:
Can reschedule up to 10-days prior to session, Must take place within 30-days of original date.
Outdoor/ Limited Edition Sessions:
We cannot reschedule due to permitting issues & additional cost associated with specialty sessions.
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Full-refunds are available up to 14-days before your scheduled session. No refunds available within 14 days.
Refunds
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Dogs are totally welcome, as long as you can control them! You are responsible for any damage the pet might cause including additional cleaning services, fabric or furniture damage. Cats are not permitted.
Must take place within 30 days of session. If additional time is needed a $125 archival fee can be applied (if given advanced notice by client). One reschedule can be accomodated, a $50 reschedule fee is applied to any addititional.
Ordering meeting
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Session Fee
A session fee is required to book. It is us committing that the studio is exclusively yours & you're committing to show up. Non-refundable within 14 days of session.
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*We highly recommend not getting make-up done by a professional, You won't be on a stage with harsh lighting, we use natural light & promise you'll want to look like you.
Kinda like homework, not fun but totally necessary
Image selection
Image Storage
Digital Delivery
Digital images will be delivered via email about 2 weeks after we receive payment. Up to 3 images can be rushed for $25/image for a 3-business day delivery.
Images must be downloaded within 30-days of delivery. If images need to be un-archived a $150 fee will apply.
All images are selected, by client, during the ordering meeting. Once the order has been processed, any changes will be at full price. We do not do ordering via online galleries for any reason.
All unordered images will be purged 30 days after session.
All ordered images will be stored for a minimum of 12 months.
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Pesky Deets
IVORY TREE PORTRAITS RETAINS ALL COPYRIGHT OWNERSHIP OF ALL IMAGES. IMAGES MAY NOT BE REPRODUCED OR DUPLICATED FOR ANY REASON WITHOUT OUR EXPRESS WRITTEN PERMISSION. UNAUTHORIZED COPIES ARE SUBJECT TO A $500 PER IMAGE PER INCIDENT PENALTY OR $15K, WHICHEVER IS GREATER. THIS INCLUDES DIGITAL SCANNING, POSTING TO SOCIAL MEDIA AND ANY OTHER REPRODUCTION. IMAGES MAY AT NO TIME BE USED FOR COMMERCIAL PURPOSES WITHOUT EXPRESS WRITTEN CONSENT.
Copyrights
All purchases including product, credits & gift certificates are non-returnable and non-refundable. Orders that are altered or cancelled once placed will result in an additional fee. Prices guaranteed for 30-days from date of session. All items ordered after that date will be charged at the current price. Ivory Tree Portraits cannot be held responsible for product damages incurred as a result of improper handling, dropping, framing or hanging. Prints should be hung away from moisture, temperature changes, and sticky little fingers.
LIABILITY
This cookie policy (“Policy”) describes what cookies are and how and they're being used by the ivorytreeportraits.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. This cookie policy was created with the help of the cookie policy generator.
What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. You may learn more about cookies and how they work here.
What type of cookies do we use?
We do not use cookies to track your internet or Website usage, to collect or store your personal information or for any other reason. However, please be advised that in some countries, data such as cookie IDs is considered to be personal information. To the extent we process such data that is considered personal information, we will process the data in accordance with our privacy and cookie policies.
Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
Contacting us
If you have any questions, concerns, or complaints regarding this Policy or the use of cookies, we encourage you to contact us using the details below:
info@ivorytreeportraits.com
This document was last updated on August 16, 2021
Cookie
Policy
Pesky Deets: Promo is only valid for sessions booked by 7.31.25 at midnight. Is only valid on Holiday Sessions, which MUST take place between 8.15.25 and 9.30.25 and ordering must take place within 2 week of session to qualify for promotion. Reschedules to after 9.30.25 automatically void the promotional offer. Promotional offer is 25 free holiday cards with purchase of at least 3 digital images. Only one promotion per client. Not applicable to previously scheduled or ordered sessions. Can not be combined with any other promotion including silent auction cards.Newborn, Outdoor, LImited Edition, At-Home sessions excluded.
Promo T&C
Christmas in july
Pesky Deets: Promo is only valid for in-studio sessions through 7.31.25. Session MUST take place by 7.31.25 and ordering must take place within 1 week of session to qualify for promotion. Only one session per client. No reschedules allowed, for any reason. Any reschedule will results in a session fee. Not applicable to previously scheduled or ordered sessions. Can not be combined with any other promotion including silent auction cards.Newborn, Outdoor, LImited Edition, At-Home sessions excluded.