Are at the sole discretion of the studio & not available for regretful clothing, hair or make-up choices *.
In-studio Sessions: Can reschedule up to 7 days prior to your session, Must take place within 30-days of original date.
Outdoor Sessions: We cannot reschedule outdoor dates due to permitting issues.
Full-refunds are available up to 14-days before your scheduled session. No refunds available within 14 days.
We can accommodate one reschedule, after that there will be a $50 reschedule fee.
Must take place within 30 days of session. If additional time is needed a $125 archival fee can be applied (client must provide advanced notice).
A session fee is required to book. It is us committing that the studio is exclusively yours & you're committing to show up. Non-refundable.
*We highly recommend not getting make-up done by a professional, You won't be on a stage with harsh lighting, we use natural light & promise you'll want to look like you.
Digital images will be delivered via email about 2 weeks after we receive payment. Up to 3 images can be rushed for $25/image for a 3-business day delivery.
All unordered images will be purged 30 days after session.
All ordered images will be stored for a minimum of 12 months.
IVORY TREE PORTRAITS RETAINS ALL COPYRIGHT OWNERSHIP OF ALL IMAGES. IMAGES MAY NOT BE REPRODUCED OR DUPLICATED FOR ANY REASON WITHOUT OUR EXPRESS WRITTEN PERMISSION. UNAUTHORIZED COPIES ARE SUBJECT TO A $500 PER IMAGE PER INCIDENT PENALTY OR $15K, WHICHEVER IS GREATER. THIS INCLUDES DIGITAL SCANNING, POSTING TO SOCIAL MEDIA AND ANY OTHER REPRODUCTION. IMAGES MAY AT NO TIME BE USED FOR COMMERCIAL PURPOSES WITHOUT EXPRESS WRITTEN CONSENT.
All purchases including product, credits & gift certificates are non-returnable and non-refundable. Orders that are altered or cancelled once placed will result in an additional fee. Prices guaranteed for 30-days from date of session. All items ordered after that date will be charged at the current price. Ivory Tree Portraits cannot be held responsible for product damages incurred as a result of improper handling, dropping, framing or hanging. Prints should be hung away from moisture, temperature changes, and sticky little fingers.
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Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.
This document was last updated on August 16, 2021