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If you need to reschedule within 3 days, unfortunately it doesn't give us enough time to rebook the studio so you are responsible for the session fee.

Last Minute Reschedules

06

Holiday season (Sep - Dec) is bumpin for us. We can reschedule you, of course, but it will be during the week. If you need another weekend apt, another session fee would apply.

Holiday Reschedules

05

Reschedules

3 to 14 days prior to your session, while we can't refund, we will reschedule, once.

03

Full-refunds are available up to 14-days before your scheduled session.

Refunds

02

Honestly, the first time we get it. It's cool, stuff happens.  But after that,  it makes it hard to accommodate our other guests too. So after the first reschedule there is a 50% reschedule fee.

Multiple reschedules

04

All the
pesky deets

Session Fee

A session fee is required to book.   It is us committing that the studio is exclusively yours & you're committing to show up.

01

Are at the sole discretion of the studio & not available for regretful clothing, hair or make-up choices.

Reshoots

PS: We highly recommend not getting make-up done by a professional, You won't be on a stage with harsh lighting, we use natural light & promise you'll want to look like you.

Ordering meetings must take place within 30-days of your session, After 30 days your images will be PURGED. This is to ensure we can release images to you and all of our clients in a timely manner!  If you need additional time, you must let us know before the 30-days and we can archive them for 6 months for a $150 archival fee.  If you order within the next 30 days, the $150 can be applied to your purchase.

Ordered Images will be stored for a minimum of 12 months, so don't forget to download & save them!

We do require you to have purchased from all prior sessions before booking a new session.

Image
Storage
Commitment

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 ABOUT LEMON DROP PORTRAITS

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IVORY TREE PORTRAITS RETAINS ALL COPYRIGHT OWNERSHIP OF ALL IMAGES. WITH THE EXCLUSION OF PURCHASED DIGITAL IMAGES, IMAGES MAY NOT BE REPRODUCED OR DUPLICATED FOR ANY REASON WITHOUT OUR EXPRESS WRITTEN PERMISSION. UNAUTHORIZED COPIES ARE SUBJECT TO A $500 PER IMAGE PER INCIDENT PENALTY OR $15K, WHICHEVER IS GREATER. THIS INCLUDES DIGITAL SCANNING, POSTING TO SOCIAL MEDIA AND ANY OTHER REPRODUCTION. IMAGES MAY AT NO TIME BE USED FOR COMMERCIAL PURPOSES WITHOUT EXPRESS WRITTEN CONCENT.


Copyrights

All purchases including product, credits & gift certificates are non-returnable and non-refundable. Orders that are altered or cancelled once placed will result in an additional fee. Prices guaranteed for 30-days from date of session. All items ordered after that date will be charged at the current price. Ivory Tree Portraits cannot be held responsible for product damages incurred as a result of improper handling, dropping, framing or hanging. Prints should be hung away from moisture, temperature changes, and sticky little fingers.


LIABILITY

This cookie policy (“Policy”) describes what cookies are and how and they're being used by the ivorytreeportraits.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. You should read this Policy so you can understand the types of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. This cookie policy was created with the help of the cookie policy generator.

What are cookies?
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting the Website and Services.

Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the Website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites. You may learn more about cookies and how they work here.

What type of cookies do we use?
We do not use cookies to track your internet or Website usage, to collect or store your personal information or for any other reason. However, please be advised that in some countries, data such as cookie IDs is considered to be personal information. To the extent we process such data that is considered personal information, we will process the data in accordance with our privacy and cookie policies.

Changes and amendments
We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

Contacting us
If you have any questions, concerns, or complaints regarding this Policy or the use of cookies, we encourage you to contact us using the details below:

info@ivorytreeportraits.com

This document was last updated on August 16, 2021

Cookie
Policy

This promotion is valid from Sep 1st - Dec 31, 2021 at midnight. All new clients, defined as a person/family who has not had a session with Ivory Tree since 2018, receive 25 free holiday cards with product purchase.  Exclusions include Santa Sessions. Session and ordering meeting and payment must take place by Dec 31, 2021.

Promo Code: #newbie must be used at time of schedule/ purchase.

 This offer can not be combined with any other offer including silent auction winners and BOGO. Not valid on already purchased sessions. Not valid on gift cards. Nontransferable or refundable.

#xoxo

#newbie
Promo

#newbie

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 ABOUT LEMON DROP PORTRAITS

life's too short for boring photos

This promotion is valid from June 1st - June 30, 2021 at midnight. In order to take advantage of this promotion, payment must be received by midnight June 30, 2021, any orders not paid in full by that time revert to standard pricing.

This promotion offers 10% off all product purchased during promotional period, listed above. Can not be combined with any other offer including silent auction winners and BOGO. Not valid on already purchased product. Not valid on gift cards. Nontransferable or refundable. Not valid on session fees.


xoxo

Grand Opening Promo

Grand Opening the promo

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 ABOUT LEMON DROP PORTRAITS

life's too short for boring photos

This promotion is valid from July 1st - July 31, 2021 at midnight. All session fees are waived for any in-studio session that book and take place within the month of July.  Exclusions include outdoor session and newborn sessions. Session and ordering meeting must take place in July or the session fee will be applied to final invoice.

No reschedules or cancellations allowed. Super bummer, we know, but we need to ensure there is room on the calendar for everyone to participate. And even though you aren't paying the session fee, we are still holding that time specifically for you!

 This offer can not be combined with any other offer including silent auction winners and BOGO. Not valid on already purchased sessions. Not valid on gift cards. Nontransferable or refundable.

#xoxo

BEST OF
the main line

Best of main line promo

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 ABOUT LEMON DROP PORTRAITS

life's too short for boring photos

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